Refund Policy

Last Updated: June 10, 2026

1. Refund Eligibility

You may request a full refund within 7 days of your initial purchase or subscription renewal.

2. Non-Refundable Items

• Used email credits
• Requests made after the 7-day refund window
• Accounts terminated for violation of our Terms of Service
• Used AI reply credits

3. How to Request a Refund

Send an email to hanhui30081986@163.com with:

• Subject: "Refund Request - [Your Email]"
• Your registered email address
• Reason for the refund request

4. Processing Time

Refunds are processed within 5-10 business days and returned to the original payment method.

5. After Refund

Your account will be downgraded to the Free plan. Generated data and records will be retained for 30 days before permanent deletion.

6. Contact

Website: https://tigerecho.com
Email: hanhui30081986@163.com
Address: Jiaozhou, Qingdao, Shandong, China